
I turn strategy into stories
employees trust and
act on.
A career in journalism taught me to find the story that resonates and write with enough clarity that people care. Now I bring that instinct to organizations navigating change. Crisis comms, restructurings, EVP development, executive messaging, intranet strategy, employee storytelling, all-hands events. I help leaders communicate through all of it with 10+ years of enterprise experience behind every word.
Isabel Gonçalves · Strategic Communications Consultant
10+ years
Enterprise comms experience
68%
Employee engagement increase
Startups to 75,000+
Employees, at every scale
What I do
Internal communications

I design the strategies, channels, and content that keep employees informed, aligned, and connected to what matters. From governance frameworks and editorial standards to campaign planning and channel architecture, I build communications ecosystems that scale.
Employee engagement
Change management
communications
Engaged employees are not an accident. They are the result of intentional, human-centered communication. I create the programs, storytelling campaigns, and listening strategies that help people feel seen, valued, and connected to their organization's mission.
Change fails when communication fails. I partner with leaders to craft the messages, timelines, and narratives that guide employees through restructurings, technology rollouts, and leadership transitions, with clarity and without confusion.
My specialities
Executive communications
Crisis communications
DEI & ESG communications
I help senior leaders find their voice and use it with intention. Whether ghostwriting for the C-suite, preparing talking points for high-stakes announcements, or shaping the narrative around a critical moment, I make sure every word builds trust, not just awareness.
When the pressure is highest and the margin for error is zero, message discipline matters most. I help organizations respond to sensitive employee relations matters, reputational risk, and high-stakes internal crises, fast, clearly, and in a way that protects both people and trust.
Employees and stakeholders increasingly judge organizations by their values and how clearly they communicate them. I help translate DEI commitments and ESG priorities into authentic, resonant narratives that go beyond compliance and build genuine cultural connection.
How I help
When something big is happening
Crisis communication plans and intranet emails
Restructuring and layoff announcements
Leadership transition messaging
Rapid-response comms frameworks
Sensitive employee relations communications
If you are dealing with any of this, let's talk.
From a single high-stakes announcement to a full communications strategy, here is what I deliver.
When you need to move people
All-hands and town hall production
Executive ghostwriting and talking points
EVP messaging and launch campaigns
Employee storytelling programs
DEI and ESG narrative frameworks
Internal comms strategy and governance
Channel architecture and editorial standards
New technology rollout communications
KPI and measurement frameworks
Toolkits, templates and playbooks
When you need a system,
not just a message
How I work
Story first
Every strategy starts with understanding the audience, not the message.
Human centered
Data backed
Employees are people, not audiences. I write for them accordingly.
Empathy and evidence together. Every decision is informed by what the numbers say.
I approach every engagement the way I approached every story as a journalist: start with the people, find what actually matters to them, and build the message from there. Good communication is not about what leadership wants to say. It is about what employees need to hear and how to bridge the two in a way that feels honest, clear, and human. I combine that editorial instinct with data-driven strategy, so every decision is grounded in evidence, and every message is built to move people, not just inform them.
My approach
Clients
Companies I've worked with








Get in touch
Let me help complete your communications puzzle
Testimonials
Isabel is an incredible writer, content creator, and team member. She is skilled at partnering with different communities to build content that resonates with their unique needs. She is adept at inclusive content and marketing, event marketing, employee comms, and long-form blog content.
- Ally Siegel
SVP and Chief Equality and Engagement Officer
Salesforce
"Isabel was an invaluable partner during one of the most complex periods in our company's history. She led our internal communications through a major leadership restructuring, making sure employees felt informed and respected every step of the way. She also launched our first employee video storytelling series, which fundamentally changed how our people connected to the company's mission. She has a rare ability to make large organizations feel human."
- Tammy Summers
Senior People Leader,
Splunk
Companies I've worked with
Based in the San Francisco Bay Area. Partnering with organizations globally.
Contact Info
Strategic Communications Consultant